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Friday, March 2nd, 2007 12:14 pm
I bought this thing. It looked simple. It's a headset with mic, JASCO 98970. It comes with no instructions. I plugged it in -- mic jack to mic receptacle, headset jack to headset receptacle. I checked toi see if there was anything to install. Nope. I did the search to make sure. Nope. I found "windows sound recorder" in the accessories menu and opened it up. I opened a new file. I pressed record and talked. Nothing. Again. Nothing. I looked at the file properties and I did not understand the formats that were offered -- I had never heard of them. So I tried different ones. Nothing.

I went to JASCO's website and there's no mention of the product, and no FAQ for anything. I did find an demail form and filled it out with all the information. I have run out of things to try.

Also, I'm having trouble posting too.
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Friday, March 2nd, 2007 08:26 pm (UTC)
you likely need to go into the "sound" control panel and unmute the mic intake as well as selecting "microphone" as the source of input.
Friday, March 2nd, 2007 09:43 pm (UTC)
Thanks! We've got it now. (Keith found some things I missed)
Sunday, March 4th, 2007 10:59 pm (UTC)
That's the problem with Windows (and probably MacOS and Linux and Unix and most things computery): A lot of things that ought to be quite simple (like this) are in fact quite simple, but this does not make it at all simple to find them.
Sunday, March 4th, 2007 11:09 pm (UTC)
That's exactly it. You have to already know where things are to be able to find them. And that counts double for instructions.

I can learn new things, but only if I can find them.
Friday, March 2nd, 2007 10:58 pm (UTC)
Whenever I see a question I can probably answer, and there's already a reply, I know that somebody has said what I was going to say. Glad it's working, anyway.
(Anonymous)
Monday, March 5th, 2007 04:11 pm (UTC)
One thing I keep on my generic "things to try" list for this sort of thing is "search USENET and the Web through Google for someone asking the same question". I often find someone did, and often they got a useful answer that I can then use also.

Just thought I'd mention it for future reference. On the other hand, I tried it for this question, and didn't have success, at least not in minute or two I was willing to devote to it, given that it is a solved problem.

And as long as I'm here, I'll offer my thanks to all the helpful people out there who have unknowingly helped me in this fashion.

- Captain Button
Monday, March 5th, 2007 08:21 pm (UTC)
I didn't do that with this, but I have done it with other things -- especially weird processes that show up in the task manager and other arcane operating system things.

Thanks for reminding me, though, because it should be one of the first things I try.