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Friday, November 27th, 2009 02:27 am
Google doesn't acknowledge any of the questions in the help forum, and doesn't ahve a way for people to get actual support or answers to themselves, but they do, apparently, edit their "known issues" page after enough people come up with the same problem.

The suggestion was to sign out, clear the cache, and sign in again. I had actually done this before, with no effect, but this time, it worked -- kind of. Still no tray icon and no popup chat window, and I still get return messages as if they were email and not chat.

But I am no longer cut off from the European continent.
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Friday, November 27th, 2009 11:22 am (UTC)
I've run into google's refusal to acknowledge customers before - I have persistent issues with blogger, but all I could do was to post on a forum where it could be ignored by everybody.

Glad to hear you've restored communications. And nudge the young doctor to blog now and again, will you?
Friday, November 27th, 2009 04:12 pm (UTC)
I have nudged him, but this year all he does is Facebook, which means he posts more often, but in less detail and about less interesting things.